Michelle Müller

Michelle M. is an experienced Change Management Consultant currently with Peoples Group since March 2022, specializing in core banking, APIs, and FinTech strategies. Previous roles include Agile/Scrum Master Consultant at Innovation Hub and Business Consultant at rirev, where transformation of businesses occurred through innovative technology solutions. As a founding member of the Bombay Shirt Company, Michelle played a key role in enhancing operations and customer experiences. Earlier experience includes Intermediate Process Analyst at Laurentian Bank, where productivity and client service improvements were leveraged using Lean Six Sigma principles. Educational qualifications include a Masters Certificate in Business Analysis from Schulich School of Business, alongside a Post Graduate degree in Human Resource Management from Seneca Polytechnic and studies at Wilfrid Laurier University. Skills encompass business strategy, leadership, change management, and Agile project management.