Junior Brito

Junior Brito has a diverse work experience spanning various roles and industries. Junior currently works at Bettermode as an Operations Manager, where they oversee operations for Revenue, Success, Support, and People. Their responsibilities include software management, serving as the main point of contact for billing systems and subscription management. Prior to their current role, Junior worked as a Customer Operations Specialist and Customer Success Specialist at Bettermode.

Before joining Bettermode, Junior worked at Booking.com as a Customer Service Guest Specialist, where they excelled in managing customer complaints and providing platform support. Junior demonstrated exceptional negotiation skills and achieved a higher level of customer satisfaction than their peers.

Junior also has experience as a Freelancer Content Strategist & Business Developer at RankMyAPP and as a Brand Manager, Associate Brand Manager, Marketing Specialist, and Intern in various marketing roles at Avon. Their responsibilities at Avon involved collaborating with key managers, leading cross-functional marketing teams, providing marketing support for multiple brands, and conducting market research.

Additionally, Junior worked as an Intern in the Fine Fragrance & Beauty Care Marketing department at IFF and as a Sales & Marketing Assistant at MagTek - Soluções Magnéticas.

Overall, Junior Brito's work experience showcases their expertise in operations management, customer support, marketing, and sales.

Junior Brito earned a Bachelor's degree in Advertising and Marketing from USCS - Universidade Municipal de São Caetano do Sul, where they studied from 2013 to 2016. In addition to their degree, they obtained certifications in Advertising on LinkedIn from LinkedIn in November 2019 and in Verified International Academic Qualifications from World Education Services (WES) in March 2019.