Pol Eugene Kuizon

Pol Eugene Kuizon is an experienced professional in customer engagement and success, currently serving as Teamlead of Customer Engagement-Success at bexio AG since March 2020. Responsibilities include monitoring usage data and customer feedback, mitigating churn risks, interpreting KPIs for customer retention, and conducting proactive outreach to at-risk customers. Prior to this role, Pol Eugene worked at CSS Versicherung as a Cicero-certified customer advisor from November 2012 to October 2019, focusing on client acquisition, advisory services, and problem resolution. Experience also includes positions as Account Manager at PayrollPlus AG and Customer Service staff at EurotaxGlass's, as well as a Sales Assistant role at Puma. Pol Eugene holds a Bachelor of Business Administration from the University of San Carlos, completed between 2001 and 2006.