Craig Puckett

Craig Puckett is a seasoned professional in workforce analysis with extensive experience in various leadership and analytical roles. Currently serving as a Senior Workforce Analysis Manager at Beyond Finance since July 2021, Craig previously held positions at Percepta as a Long Term Forecaster and at BCD Travel as a Forecaster. Notably, at General Motors, Craig was a Forecast Leader, guiding a forecasting team and overseeing significant budget forecasts for contact center labor expenses. Craig's earlier experience includes key roles at Sears Holdings Corporation, where as a Sr. Workforce Planning Analyst, strategic recommendations led to substantial cost savings. Craig has demonstrated a strong ability to mentor teams, optimize forecasting processes, and improve operational performance throughout a diverse career spanning over two decades.