Marcelo Schiaffino

Key Account Manager at BICS

Marcelo Schiaffino has a diverse work experience spanning several industries. Marcelo currently works as a Key Account Manager at BICS, a leading international communications enabler. In this role, Marcelo is responsible for creating reliable and secure mobile experiences for customers through global connectivity, roaming experiences, and fraud prevention, among other solutions.

Prior to their current position, Marcelo worked as a Sales and Business Development Consultant at Schiaffino Consulting. Marcelo played a key role in promoting and selling cloud-based SaaS solutions to mobile operators globally. Marcelo also handled sales, marketing, and business development activities.

Marcelo's previous experience includes working as an Executive Sales Director at Syniverse. In this role, they led a team in the South American region, achieved full customer retention, and successfully added strategic services to tier 1 operators in the area.

Before joining Syniverse, Marcelo co-founded Organomix, a lifestyle changing portal and service focused on sustainability, health, quality of life, and citizenship.

Marcelo also has experience at Claro, where they worked as a Senior Engineer and a Junior Engineer. In these roles, they gained expertise in platform engineering, troubleshooting mobile networks, and handling international roaming services.

Overall, Marcelo Schiaffino has demonstrated strong skills in sales, business development, customer support, and engineering throughout their career.

Marcelo Schiaffino has a diverse education history. Marcelo obtained a Bachelor's degree in Electrical Engineering with an emphasis in Telecommunications from Pontifícia Universidade Católica do Rio de Janeiro, where they studied from 1997 to 2001. Later, in 2002, they attended the University of Duisburg-Essen for a Deutschlandkundlicher Winterkurs, focusing on German language and culture. In 2003 to 2004, Marcelo pursued a Master of Science degree in Wireless Systems and Related Technologies at Politecnico di Torino. Additionally, they have recently obtained certifications in Mastering Digital Marketing: SEM, SEO, Social Media and Beyond from Emeritus, in both May 2023.

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