Mircea Melinte is a professional with extensive experience in customer operations and technical services, currently serving as the Director of Customer Operations & Support and Global Director - Technical Services at BigHand since February 2016. Previous roles at BigHand include UK & EMEA - Head of Technical Services, Technical Services Manager, Lead Continual Service Improvement Manager, and Senior Problem Manager. Prior to BigHand, Mircea worked at Ageas Retail as an IT Operations - Service Delivery Analyst and at Capgemini in various roles including Senior Desktop Analyst and IT Senior Service Advisor. Educational qualifications include a Master Degree in Business Information Systems from Universitatea „Alexandru Ioan Cuza” din Iași and a Bachelor's Degree in Computer Science Applied in Economics from the same institution.
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