Heather Currie-Martinez

Heather Currie-Martinez is an accomplished professional specializing in customer success operations, currently serving as Director of Customer Success Operations at BILL since December 2024. Notable previous roles include Director of Customer Success - Venture at Aumni, Vice President at JPMorgan Chase & Co., and Head of Customer Experience at Productiv. Heather has a strong track record in managing and leading customer success teams to enhance client engagement, retention, and expansion. With extensive experience at major firms such as Lob, Celigo, and Cogent Communications, Heather has developed strategies to drive significant business outcomes and customer satisfaction. Heather holds an MBA and BBA in Business from Canterbury University and continues education at Eastern Gateway Community College.