Sandy de la Rosa

Sandy De La Rosa is a Quality Assurance Engineer at Paradigm (formerly ASG LegalTech) since January 2020 and has been serving in a similar capacity at Bill4Time since June 2014. In addition to quality assurance responsibilities, Sandy has experience as a Customer Success Specialist, providing phone, chat, and email support to clients for troubleshooting, questions, and account management. Sandy is adept at tracking bugs and custom development requests in JIRA and ensuring clients receive timely updates.