Courtney Gialloreto has extensive experience in customer experience and support roles, currently serving as the Manager of Customer Experience at Billie since October 2019, where previous positions included Senior E-Commerce Customer Experience Lead, Retention Customer Experience Lead, and Customer Experience Associate. Prior to Billie, Courtney worked as a Customer Service Representative at Rent The Runway, focusing on maintaining a professional attitude and responding promptly to customer inquiries. Earlier experience includes a role as Corporate Receptionist at EverSource @ L'Oreal, where responsibilities encompassed office maintenance, scheduling, vendor management, and supply ordering.
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