Craig Needels is the Vice President of Systems Development and Information Technology at Billing Services Group. Craig has over 30 years of experience in both IT and telecommunications.
Craig started their career with Southwestern Bell Telephone in 1987 in their CRIS Billing group. Craig led efforts to revitalize their systems and implement Invoice Billing. Craig subsequently worked for Sprint Long Distance, a clearinghouse company, and BSG Clearing Solutions. Craig has experience working with standards bodies, championing many issues to better processes and technologies.
During Craig’s tenure at BSG they were been responsible for transitioning the legacy mainframe environment to lower cost open source technologies, implementing many new product lines, integrating and selling off companies, and reducing overall costs. Craig was also responsible for operational audits, policy maintenance, security, and data center operations.
Craig Needels has a Bachelor of Science in Computer Information Systems from DeVry Institute of Technology.
Craig Needels reports to Norman M. Phipps, CEO, CFO and Executive Director. Some of their coworkers include Bridget Mimari - General Counsel.
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