Adam Skorupiński

Adam Skorupiński has a diverse work experience spanning multiple industries. Adam began their career in 2008 at ITI Neovision as a Konsultant, where they worked until February 2012. Following this, they joined Alior Bank SA as a Doradca klienta from February to August 2012. Later in 2012, they briefly worked as a Merchandiser / Supervisor at Hydra from October to December.

In 2013, Adam joined T-Mobile Polska as a Młodszy konsultant for a few months from February to May. Simultaneously, they took on a role at InPost as a Specialist in Technical Support for the British market from May to December 2013. Adam continued their career at InPost and served as a Technical Support Team Leader from April 2015 to March 2018. During this time, they had responsibilities such as supervising the Technical Support department, creating training materials, designing and implementing changes, developing customer service procedures, participating in workshops, updating knowledge base, collaborating with subcontractors, and support functions.

In 2018, Adam joined Aon as a P2P System Administrator from March to August. Adam then became a Pensions Administrator from September 2018 to September 2019.

In 2019, Adam transitioned to Thulium and held multiple roles. Adam worked as a Customer Success representative from October 2019 to May 2020. From June 2020 to November 2021, they served as a Customer Service Team Leader. Additionally, they were the Manager of the Customer Service Department from December 2021 to May 2023.

Finally, Adam is currently employed at Billtrust as a Technical Support Team Lead since June 2023.

Adam Skorupiński obtained a Licencjat (Lic.) degree in Zarządzanie i marketing from Wyższa Szkoła Ekonomii i Informatyki w Krakowie during the period from 2008 to 2011. Adam also has additional certifications in "2. Edycja Digital Customer Care – jak efektywnie budować cyfrową ścieżkę obsługi klienta" from Rzeczpospolita and "Podstawy pracy lidera" from House of Skills. The specific months and years of obtaining these certifications are not provided.