Daniel Dunn

Daniel Dunn has a diverse work experience spanning various industries. Daniel started their career as a Retail Sales Operations Intern at Vonage in 2009, where they assisted in launching a new international calling plan and monitored retail kiosks. In 2010, they held contracted positions as an Event Sales Planner at Pierce Promotions and as a Coordinator at Maidenform, where they participated in market penetration campaigns and ensured the accuracy and quality of product information.

From 2011 to 2015, Daniel worked as a Customer Support Analyst at York Telecom, where they served as the lead customer service liaison for the Social Security Administration and created training materials for new employees. In 2015, they joined WorkWave as a Software Support Specialist, providing customer support and triaging cases to appropriate teams.

Most recently, Daniel has been working at Billtrust since 2016. Daniel started as a Sr. Client Services Specialist, where they analyzed department processes and organized workforce management schedules. Daniel then became a Team Lead, responsible for analyzing and implementing department processes and gathering data using SQLyog and Salesforce. Currently, Daniel holds the position of Client Services Manager, where they assist in analyzing department processes and manages team escalations.

Daniel Dunn attended St. John Vianney Regional High School from 2002 to 2006, where they obtained their high school diploma. Later, from 2006 to 2010, they studied at Rider University, earning a Bachelor's degree in Business Administration with a focus on Marketing and Advertising.