Rubén Velázquez

Ru B. is a CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in liaising between stakeholders and Scrum teams throughout the project life cycle for CRM Dynamics services. Previous experience includes a role as an intern at Valyant AI, where data classification and visualizations were key responsibilities, and serving as an ecommerce Business Analyst for PetsGlory, where metrics-driven reports supported marketing strategies. Ru B. has also contributed to Project Management Without Borders as a Volunteer External Communications Manager and worked as a Business Analyst at Pactic Media Concepts Pvt Ltd, leading successful marketing campaigns and maximizing lead generation. Ru B. holds a Master's degree in Management Information Systems with a focus on Business and Technology Innovation from the University of Colorado Denver.