Cayla Wilson

Cayla Wilson has extensive experience in the healthcare and customer service sectors, currently serving as Program Lead in Learning and Development at Biogen since January 2016, with previous roles including Lead Case Manager, Senior Case Manager, and Patient Services Coordinator. Prior experience at Xerox from August 2013 to January 2016 included positions as Member Services Supervisor, Member Services Team Lead, and Customer Service Representative, all focused on campaigns for Independence Blue Cross. Earlier roles include an internship at Alexander YMCA involved in program planning for children and leadership training, alongside a position as a Fresh Foods Clerk at Harris Teeter. Cayla Wilson holds a degree in Recreation and Parks Management with a concentration in Leisure Services Management from the University of North Carolina at Greensboro, earned between 2009 and 2013.