Valerie Ferguson

Valerie Ferguson has extensive experience in customer service, currently serving as a Customer Care Representative at BioTelemetry, Inc. since September 2010, where responsibilities include assuming the role of RST-Outbound Lead and managing daily assignments and outbound stat reports. Concurrently, Valerie has worked at CardioNet since September 2010, being promoted to Enrollment Specialist in April 2013, with daily communications with Account Representatives and practices nationwide. Prior experience includes serving as Customer Service Team Lead and Call Specialist/Trainer at ASD-Answering Service for Directors from July 2008 to May 2010, handling emergency alarm calls for 4,700 funeral homes, and as a Customer Service Representative at Edible Arrangements from April 2007 to June 2008, focusing on product design and in-store displays. Education includes graduation from Academy Park High School.