Karan Lalawat

Karan Lalawat has a strong background in customer success and sales roles in the SAAS industry, with experience at companies like Birdeye, SendinBlue, and Octane Marketing Pvt. Ltd. Currently serving as the Team Leader for Customer Success in both Australia and the US & Canada regions at Birdeye, Karan excels in boosting retention rates, product adoption, and enhancing customer experiences. With a Bachelor of Arts degree from Delhi University, Karan has demonstrated proficiency in managing key accounts, inside sales, client servicing, and driving business growth for small and medium enterprise companies.