Muhammad Yasir Azam

Muhammad Yasir Azam has extensive experience in various roles within the customer service and call center industry. Muhammad Yasir is currently serving as the Chief Executive Officer at Bistro BPO, where they oversee global operations across multiple countries. Prior to this, they worked as the Head of Customer Care at Pizza Max Pakistan, where they managed call center services and collaborated with food delivery platforms to increase customer base and revenue. Muhammad Yasir also served as the Head of Contact Center at IHIG, promoting and offering TimeShare services in Pakistan and other parts of the world. Additionally, Muhammad has experience as a Manager of Project Operations at AOS Limited and as a Manager of HR at Haniya Technologies. Muhammad Yasir started their career at United Bank Limited, where they held positions such as Branch Manager, Manager of Operations, and Manager of Inbound and Outbound Contact Centers. Muhammad Yasir also worked as an Assistant Manager of Customer Services at Askari Bank and as an Administrator/Career Consultant at Cyber Training Institute.

Muhammad Yasir Azam obtained an MBA degree in Marketing from Preston Institute of Management Sciences and Technology in 2004. Additionally, they have certifications in various fields such as Business Intelligence, Human Resources Management, Call Center Floor Management Techniques, Coaching & Mentoring, Computer Science, Improved Coaching & Counseling, Selling Made Easy, and Time Management. The obtained year and month for the certifications are not provided.