Elaine Enriquez-Amistad

CS Customer Happiness at Bitrefill

Elaine Enriquez-Amistad has a diverse work experience spanning various roles and industries. Elaine currently holds a role as a CS Customer Happiness at Bitrefill since January 2023. Prior to this, they worked as a Customer Support Specialist at Blockfolio (now FTX App) from January 2021 to November 2022. In 2020, they were a Complaints Resolution Coordinator at Telstra from March to November.

From 2014 to 2019, Elaine was employed at TeleTech Philippines, where they held multiple positions including Deployment Lead, Implementation Specialist, Subject Matter Expert, Remediations, Chat Support, and Inbound Support. Elaine'stenure at TeleTech Philippines showcased their versatility and expertise in various areas.

Earlier in their career, they worked at eTelecare Global Solutions as a Technical Support Specialist from August 2008 to October 2009. Elaine's career journey began at Sykes Enterprises, Incorporated, where they worked as a Customer Service Representative from July 2005 to August 2008. Overall, Elaine's work experience reflects their adaptability, customer service skills, and ability to handle different responsibilities in the industry.

Elaine Enriquez-Amistad earned a Bachelor's degree in Computer Science from the University of Perpetual Help System DALTA, where they studied from 1996 to 2001. In addition to their degree, they have obtained several certifications. In February 2019, they completed the "Teamwork Foundations" course from Lynda.com. In November 2022, they obtained an EFSET English Certificate with a score of 73/100 (C2 Proficient) from the EF Standard English Test (EF SET). Elaine also completed the course "What Is Web3?" from LinkedIn in November 2022.

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