Nate Risenhoover is a seasoned customer support professional with extensive experience in various roles within the field. Currently serving as a Senior Customer Specialist at Bitrise, Nate collaborates with an international support team on customer cases and incidents. Previous positions include Customer Care Analyst at PayIt, where Nate was dedicated to enhancing customer support experiences, and Senior Support Analyst at SafetyCulture, with a focus on exceptional customer service and problem-solving. Additional roles encompass software support positions at Storable and Red Nova Labs, and leadership at Kicksite as Customer Support Lead, where Nate transitioned support methods to a more integrated communication system. Nate has also gained experience in technical support at Convergys for Google Fiber and has a background in sales and customer service across various industries.
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