William Ricciardi is a seasoned professional in customer success management with over a decade of experience. Currently serving as a Senior Principal Customer Success Manager at Bitsight since January 2019, William has previously held various roles at Catchpoint, where responsibilities included enhancing customer experience through digital performance analytics. Prior roles at AppNeta focused on application performance management, and earlier experiences in commercial real estate and marketing consulting demonstrate a versatile skill set. William holds a Bachelor of Arts & Sciences degree from the University of Hartford.
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