John Lewis

John Lewis has extensive experience in customer service and training, currently serving as Team Lead Service Excellence at Blacklane since September 2016. Progressing through various roles at Blacklane, John has held positions such as Senior Trainer Customer Care, Operations Trainer, Senior Customer Happiness Officer, and Customer Happiness Officer. Prior to this, John gained experience as an Executive Assistant at Manchester Metropolitan University from August 2015 to August 2016 and as a Bereavement Officer at Manchester City Council from June 2011 to July 2015. John holds a Bachelor's degree in Philosophy from Staffordshire University, obtained between 2000 and 2003.