Sourabh Rupani

Sourabh Rupani is an experienced customer service professional currently serving as a Customer Service Specialist at Blacklane since April 2022, where responsibilities include managing bookings, addressing customer queries, and enhancing overall customer satisfaction. Prior to this, Sourabh held multiple supervisory roles in front office operations at The Piccadily Hotel, Best Western Hotels & Resorts, and Hotel India Awadh, consistently ensuring outstanding customer care. Sourabh's educational background includes a Bachelor's degree in Hotel Management from Sant Kaushal Das University and a Diploma in Travel and Hospitality Management from Frankfinn Institute.