Tatiana Moreno Pinilla

Tatiana Moreno Pinilla is an experienced professional in customer success and sales, currently serving as a Customer Success Manager at BlackSip since December 2021, where responsibilities include ensuring revenue compliance, client satisfaction, and developing mid-term strategies for clients. Prior to this role, Tatiana held positions at JULIUS Connected 2 Grow as a Customer Success Representative, focusing on team coordination and business development, and at Scotiabank Colpatria as an Ejecutivo de ventas, where client onboarding and commercial objectives were paramount. Previously, at Citi, Tatiana progressed from Ejecutivo sénior to Senior Relationship Officer, with a focus on acquiring new retail clients. Early career experience includes a role at Grupo Bancolombia as an Auxiliar de Gerencia, managing logistics and event pricing. Tatiana holds a Marketing Management Diploma from The University of Winnipeg, complemented by a Master's in Social Innovation and Business Leadership and a degree in International Business from Universidad Santo Tomás.