Katarzyna R. Nowak

Katarzyna R. Nowak is an experienced professional with a strong background in customer service and incident management. Currently serving as a Bilingual Customer Service Representative at Bleckmann since November 2019, Katarzyna excels in administrative tasks related to shipment processing and maintaining positive B2B relationships. Previous roles include Problem Solver at Bleckmann, where Katarzyna addressed packing issues and trained new team members. At Capgemini, from April 2011 to May 2018, Katarzyna functioned as an Incident Manager, overseeing major incidents and ensuring customer satisfaction while also providing remote technical support as a Customer Service Advisor. Earlier experience includes roles at UPC Polska, focusing on customer retention and service consultations. Katarzyna holds a degree from Jagiellonian University.