Adrienne Arcellana Carbonell

Adrienne Arcellana Carbonell is an experienced professional in customer success and account management, currently serving as a Senior Customer Success Manager at Blind since October 2022. Previously, Adrienne held roles as a Customer Success Manager at Stripe, where responsibilities included managing premium enterprise customers and driving sales tax compliance initiatives. Adrienne's experience extends to TaxJar, where responsibilities included maintaining revenue from premium accounts and facilitating cross-functional collaborations. Prior roles at OpenTable involved advocating for over 14,000 customers and leading engagement initiatives, showcasing a strong track record of customer relationship management and increasing engagement. Earlier career positions included account management and inside sales roles at Demandforce, Urbanspoon, and the Art Institute of Los Angeles, contributing to a comprehensive understanding of sales cycles and customer support. Adrienne holds a Bachelor’s Degree in Global Economics from the University of California, Santa Cruz.