Nancy Karlovich has a diverse work experience spanning over two decades. Nancy'smost recent role is as the Regional Vice President for Ontario at Bloom Finance Company Ltd., a position they have held since March 2023. Prior to that, they were the Director of Business Development at the same company from January 2022 to March 2023.
Before joining Bloom Finance, Nancy worked at Alterna Savings from June 2015 to January 2022. During their time there, they held the role of Manager of Business Banking & Major Accounts. Nancy successfully drove business growth, implemented operational improvements, and developed strategic partnerships, resulting in the company's first profitable year in four decades. Nancy also played a significant role in expanding the company's membership and funds.
Prior to Alterna Savings, Nancy worked at HomEquity Bank from July 2008 to November 2013, where they served as the National Partnership Director in Banking and Wealth Management. Nancy was responsible for managing a $137 million portfolio of strategic partnerships and building a stronger presence in major banks' financial services channels.
In 2007, Nancy held two roles. Nancy worked at Seniors Money as the Director of Partnerships Development, where they played a key role in launching the company's operations and securing referral business. Nancy generated $8 million in new referrals within six months. Additionally, they worked at HSBC Canada as the Manager of Mortgage Servicing and Retention, overseeing the administration and servicing of high-risk mortgages.
From 2004 to 2007, Nancy worked at Tangerine, where they held various roles, including Senior Manager in Training & Communication, Mortgage Retention & Servicing, and Direct Banking. Nancy contributed to the development of a centralized training program, guided mortgage specialists in retention strategies, and significantly increased the mortgage portfolio.
In 2003, Nancy worked at American Express as a Manager in the Inbound & Outbound Call Centre, where they implemented effective strategies and maintained consistent quality levels in call center activities.
Nancy'searly-career experience includes working at Primus Telecommunications Canada Inc. as a Senior Manager in Enterprise Accounts and Customer Loyalty & Telesales. Nancy achieved high levels of customer engagement and executed successful outbound sales campaigns.
Overall, Nancy Karlovich has a strong background in business development, strategic partnerships, and sales and has consistently contributed to the growth and profitability of the organizations they have worked for.
Nancy Karlovich's education history includes completing the Ontario Mortgage Agent Course at REMIC in 2022-2023 and earning an Associate's degree in Saas Sales from Uvaro in 2021-2022. In 2019, they attended York University for Project Management. Nancy also obtained a DLU in Business from the Schulich School of Business - York University in 2004-2005. Nancy'searliest education was a Bachelor of Arts (B.A.) in Economics and Political Science from the University of Toronto, which they completed in 1996-2000.
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