Belén Ramos

Belén Ramos, CNC, currently serves as a Customer Success Manager at Bloomerang, where responsibilities include managing usage, adoption, and retention for Tier 1 & 2 customers while providing strategic guidance based on fundraising experience. Previously, as a Customer Success Associate at Bloomerang, Belén engaged with Tier 3 customers to drive product adoption. Additionally, work as a Fundraising Consultant for ColdTowne Theater involved soliciting donations post-rebuild, generating $8,000 from 90 donors. Experience as a Philanthropy Officer at Austin Pets Alive! included developing donor retention strategies, achieving a 73% retention rate. In prior roles at the Center for Child Protection and The University of Texas at Austin, Belén managed donor relationships and fundraising activities. Education includes a Bachelor of Science in Mass Communication & Public Relations from Texas State University.