Gautaam Borah

Gautaam Borah is an accomplished professional with extensive experience in customer service operations, eCommerce, and climate advocacy. Currently serving as the Director of Global Networks for the Oxford Climate Alumni Network, Gautaam is dedicated to fostering collaboration for innovative climate solutions. Gautaam has also led an eCommerce initiative focused on sustainable products for women, aiming to empower artisans from remote areas by providing them a marketplace platform. As an Advisory Board Member for CX Network, Gautaam contributes to bridging expectations between customers and brands. Gautaam's background includes significant roles at Vodafone India and Vodafone Idea Limited, where leadership in customer service operations and business transformation was achieved. Gautaam is also a published author across various genres. Academic credentials include a Post Graduation from the University of Oxford and a Master's degree in Industrial Engineering from Dr. Ambedkar Institute of Productivity, among others.