Connie Hooper

Connie Hooper, MA, is an accomplished Operations Manager at Florida Blue, where Connie has been since February 2018. Prior to this role, Connie held various positions at ADT from October 2009 to February 2018, including Quality Assurance Manager and Manager of Corporate Customer Relations. Connie's career at Florida Blue began in 1990 and spanned nearly two decades, during which Connie served as Customer Service Manager, Training App Unit Manager, Senior Trainer, and Provider Appeals Manager. Connie holds a Master of Arts in Human Resources Development from Webster University and a Bachelor of Science in Education from Southern Illinois University, Carbondale.