Lupita M.

Lupita M. has extensive experience in managed care and provider operations, currently serving as Manager of Supplier Operations and Service at Health Care Service Corporation since May 2022. Previously, Lupita held multiple roles at Erie Family Health Center, including Associate Director of Managed Care, focusing on developing strategies and coordinating communication with managed care plans. Prior experience includes working at Centene Corporation as a Provider Engagement Specialist, where responsibilities included acting as a liaison between providers and the health plan and resolving claims issues. Lupita began the career journey in customer service roles, building a foundation in claims processing and provider education. Lupita earned a degree in Justice Administration with a focus on Criminal Justice from DeVry University from 2014 to 2017.