Todd Connery

Todd Connery is an experienced professional in call center management and process improvement, currently serving as the Call Center Manager at Blue Cross and Blue Shield of Kansas City since November 2019. Prior to this role, Todd held a managerial position at SS&C Health from May 2006 to November 2019, where responsibilities included applicant interviews, team management, and vendor relationship oversight. Earlier in the career, Todd managed call center operations at LabCorp from March 1991 to July 2005, focusing on specimen management and process development. Todd holds a Bachelor's degree in Allied Health-Medical Technology from The University of Kansas, completed between 1985 and 1988, and also attended Bethany College from 1983 to 1985.