Heather Cooke (Dunn)

Heather Dunn Cooke is a seasoned healthcare professional with extensive experience in contract management and project management within the health insurance sector. Currently serving as a Healthcare Contract Manager at Blue Cross Blue Shield of Massachusetts since August 2006, Cooke manages relationships with various healthcare providers, negotiates contract terms and reimbursement rates, and collaborates with the Finance Department to identify cost-saving opportunities. Previous roles include a Project Manager at Blue Cross Blue Shield of Massachusetts and Senior Project Manager at Tufts Health Plan, where Cooke oversaw multiple projects in Allied Health Services and developed outreach initiatives for high-cost injectable medications. With a strong educational background in Economics from Providence College, Cooke has demonstrated expertise in managing complex contractual agreements, facilitating interdepartmental communications, and ensuring compliance with organizational policies.