Patty Escoe

As vice president of Texas Plan Operations, Patty leads the business performance management and operating model for the Texas Plan. Specifically, she is charged to enhance business performance, measure results with day-to-day analysis, conduct monthly reporting and modeling, and support activities required to adjust the business objectives, as well as influence and drive operational excellence across the Texas Plan.

Patty also leads the Texas Plan’s public relations, communications, and Community Affairs teams, including The Caring Foundation of Texas, for which Blue Cross and Blue Shield of Texas serves as the lead sponsor. In addition, she leads the Compliance and Operational Risk Management and Independent Dispute Resolutions teams. Her responsibilities include among others network management compliance risk and oversight activities as well as the performance of routine risk assessments and network adequacy reporting.

A strategic thinker with deep industry knowledge and a knack for numbers, Patty is a skilled business leader who produces business results and solves operational issues through relationships. She began her Blue Cross and Blue Shield of Texas career in 1997 as an auditor in Abilene. Across the next 18 years, she advanced quickly, ultimately serving as senior director in which she managed all service functions supporting mid-market to enterprise national account business in Marshall, Texas.

Between her time in Abilene and Marshall, Escoe was responsible for starting up the Amarillo office where she was responsible for all operations supporting small group business. In 2015, she was named divisional vice president of Marketing Operations and Sales Solutions to direct sales and account management on marketing communications, process improvements and technology implementation of Salesforce and Anaplan, as well as metrics around sales results.

For the past five and a half years, she has served as divisional vice president of Texas Plan Performance and led strategy to manage business performance and the operating model for the Texas Plan. Patty’s primary focus has been to develop and execute staffing models, monitor, and report performance, financial and budget management, forecast membership growth, privacy and security, and legislative and regulatory implementation. She has also developed comprehensive and consistent practices designed to identify, measure, monitor, report and manage operational risks.

Patty has a Bachelor of Science in Business and a Master of Business Administration from Capella University. She is a graduate of Leadership Abilene, Leadership Amarillo/Canyon and Leadership Texas, a statewide leadership program for women. She has also earned the designation of Managed Healthcare Professional through the Health Insurance Association of America. Patty is currently a board member of the Children’s Advocacy Center of Collin County and a former board member of the United Way of Abilene and the American Heart Association.