Kasia Starzec

Kasia Starzec currently serves as a Customer Service Team Leader at Blue Cross and Blue Shield of Vermont, a position held since June 2018, where responsibilities include assisting the Supervisor in daily operations and addressing complex issues. Prior experience includes working as a Contact Center Service Representative II at National Life Group, focusing on providing exemplary support for life and annuity policy inquiries, and serving as a Customer Service Area Supervisor at Kohl's Department Stores, where supervisory duties included training staff and ensuring adherence to company policies. Additionally, Kasia has experience as a Licensed Nursing Assistant at The University of Vermont Health Network - Central Vermont Medical Center, and as a Paraeducator at Barre Town Middle and Elementary School, demonstrating a diverse skill set across customer service and healthcare support roles. Kasia achieved a High School Diploma from Randolph Union High School in 2012.