Kevin Scott is a seasoned professional with extensive experience in client service management and operations across various industries. Currently serving as a Client Service Manager in Large Group Sales at Blue Cross Blue Shield of Arizona since March 2020, Kevin has previously held roles such as Call Center Vendor Manager at Google and Senior Operations Manager at Convergys, where significant improvements in client service metrics were achieved. As a Life Member and Chapter President of Omega Psi Phi Fraternity, Inc., Kevin demonstrates a commitment to community engagement. Kevin's entrepreneurial background includes operating a travel booking business and an educational foundation with a Bachelor of Arts in Communication from Delaware State University.
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