Leandro Marques possesses extensive experience in customer success and operations, currently serving as Sócio and Senior Manager of Customer Success & Operations at Growth Machine, overseeing significant revenue growth and client satisfaction improvements. Leandro has held various roles in outbound marketing across multiple companies, including TOTVS, TIVIT, and Kivalita Consulting, contributing to strategic enhancements in sales processes and market strategies. With a robust educational background, including ongoing doctoral studies in Mechanical Engineering at the Federal University of Rio de Janeiro and an MBA focused on Leadership and Team Management from Pontifícia Universidade Católica do Rio Grande do Sul, Leandro is well-equipped for roles that demand both technical expertise and managerial acumen.
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