Laura MacHado

Laura Machado is a Customer Success Operations Manager at Bluebeam, Inc., with extensive experience in workflow optimization and customer journey enhancements since September 2017. Previously, Laura held various roles including Business Process Analyst, Sr. Training Support Specialist, and Training Support Specialist, focusing on cross-departmental improvements, process creation, and training coordination. Prior to joining Bluebeam, Laura taught English as a Second Language at Per Capirci, where strategic lesson planning catered to diverse student needs. Additionally, Laura served as a Church Planter with Avant Ministries, emphasizing self-management and community development. Laura earned a Bachelor of Arts degree from Moody Bible Institute.