Caroline Ward

Caroline Ward is an accomplished Program Manager at Quanata since February 2020, where responsibilities include managing the production support team for a mobile application, collaborating cross-functionally to troubleshoot software defects, and delivering presentations to executive leadership on defect trends. Prior to this role, Caroline served as Manager of Customer Support Operations at Wealthbox from April 2017 to February 2020, overseeing support operations and team management while ensuring customer satisfaction for the Wealthbox CRM product suite. Earlier experiences include working as a Business Consultant at Eze Software Group, where Caroline led client integrations of the Eze Order Management System and utilized SQL for troubleshooting and reporting. Caroline holds a Bachelor of Arts in History and Public Policy from Dartmouth College.