Marcus Goodwin is an experienced professional specializing in operations and customer support. Currently serving as an Escalations Research Associate and previously a Customer Support Associate at Bluevine since April 2021, Marcus focuses on identifying and resolving client inquiries regarding Bluevine's Business Checking product while collaborating with partners across the organization. In addition, Marcus has held the position of Business Operations Manager at Old Navy since October 2015, implementing strategies to enhance efficiencies and drive sales. Prior experience includes a role as a Sales Operations Associate at Signpost, where Marcus analyzed metrics to support the sales team. Marcus holds a Bachelor of Business Administration from Bloomfield College, awarded in 2016.
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