Raffel Jenina Rico

Raffel Jenina Rico is a Senior System Analyst for Systems Operations at Boehringer Ingelheim since September 2022, specializing in IT Research and Development in Medicine. Responsibilities include serving as System Lead, authoring System Lifecycle and Regulatory Compliance Documentation, and performing incident and change management. Previous roles include Senior Product Support Analyst at Infor, where expertise in Tier 2 and Tier 3 Incident Management was developed, and Programmer at OOCL, focusing on the IRIS 4 Web Application. Raffel also has experience as a Programmer Analyst at Safeway, managing supply chain applications, and as a Quality Assurance Engineer at Futaba Technology Development Corp. Raffel holds a Bachelor of Science in Electronics and Communications Engineering from De La Salle University - Dasmariñas.