Customer Support
About
The Customer Support team at Bolt is dedicated to ensuring a seamless experience for users across its transportation platform. This team manages inquiries and resolves issues for ride-hailing, micromobility, and food delivery services, providing tailored support to customers in diverse regions. They are instrumental in maintaining customer satisfaction and loyalty by leveraging feedback to improve services and enhance operational efficiencies.
Team members
Alice Khambo
Customer Support Program Lead ...
Ana Filipa de Olivei...
Head Of Customer Support - Bol...
Anne Omanga
Senior Customer Support Lead
Barbara Jasik
Customer Support Deputy Team L...
Cheila Aniceto
Customer Support Team Lead
Edom Mengistu
Head Of Customer Support - Ren...
Elizabeth Kivi
Customer Support Team Lead
Fred Gehrke
Head Of Customer Support - Rid...
Habib Griri
Customer Support Team Lead
Natia Gasitashvili
Customer Support Lead