Sue Gross is an experienced office manager and associate with a robust background in administrative roles. At BondWave since November 2017, Sue contributes as an associate. Prior to this, Sue served as office manager at Russeau Team HealthCare, Ltd., from September 2011 to October 2017, where key responsibilities included managing office systems, staff training, and collaborating on marketing strategies. Notable achievements include the installation of a new IP phone system that led to significant cost savings and the implementation of procedures for Medicare's EHR reporting system. Additionally, Sue held the office manager position at Bibles & Literature in French from November 2007 to October 2017, overseeing the management of donor databases and facilitating missionary applications while achieving cost savings through strategic decision-making. Sue holds a Bachelor's Degree in Office Administration from Illinois State University.
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