Craig Martin

Craig Martin has a diverse work experience spanning several industries. Craig most recently worked as a Customer Success Specialist at Booksy, starting in November 2021. Prior to that, Craig was self-employed and served as the CEO of their own business since January 2014.

Before becoming self-employed, Craig held the position of Technical Support Sale Specialist at STS Component Solutions from June 2018 to April 2020. In this role, they maintained relationships with customers, responded to RFQs, and provided market intelligence to generate sales.

Craig also worked as a Customer Service Manager at Deco Lav, Inc. from February 2013 to November 2015. Craig managed a team of customer service agents, created internal training materials, and handled escalations from end users and vendors.

Earlier in their career, Craig worked as a Vendor Relations Supervisor at Syntechs from March 2009 to February 2013. Craig also held the role of Business Development Coordinator at Gemaire Distributors from September 2007 to February 2009.

Overall, Craig has experience in customer success, CEO leadership, technical support sales, customer service management, vendor relations, and business development.

Craig Martin has a degree in Bachelor of Business Administration (BBA) with a field of study in Business Administration and Management from the State College of Florida-Manatee-Sarasota. Craig also holds a Customer Success Certification obtained in October 2022 from Sales Assembly.