Tshepho Canny Gaotingwe

Tshepho Canny Gaotingwe is an experienced Business Analyst at Botswana Life, with a tenure starting from June 2014, specializing in analyzing business and user needs, developing requirements documentation, and designing workflows to enhance operational effectiveness and client experience. Prior roles include Service Desk Analyst - IT, where responsibilities encompassed incident management, technical support, and testing business solutions, and DSS Enroller at BotswanaPost, focusing on enrolling social beneficiaries and troubleshooting system functionality. Additionally, experience as an IT Support Technician at Rolong Land Board involved network setup and computer maintenance. Tshepho holds a BSc (Hons) in Computing & its Practice from The Open University and has further educational qualifications from Botho University.