Zibanani L Modongo is a Testing and Service Desk Analyst with a vast experience in the insurance industry. At Botswana Life, Zibanani executes testing for major system changes, new product testing, and provides training to business on product knowledge and system processes. In the Actuarial Department, Zibanani performs problem-solving and troubleshooting, premium reconciliation, and data checks during valuations. In the Information Technology Department, Zibanani continues to problem-solve, test new products, and major system changes. With a background in finance and accounting, Zibanani has a strong foundation in premium administration, accounts management, and lapse management.
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