Marcus W. Brown

Marcus W. Brown possesses extensive experience in technical support and software application management, with over 17 years of experience primarily at Bottomline Technologies as a Senior Software Technician since June 2006. In this role, Marcus W. Brown provides third-level support for complex application issues across various platforms including DPA, Enterprise, and Healthcare applications. Previous positions include Desktop Support at The Coca-Cola Company and Support Technician II at Microsoft, as well as a Quality Engineer at Fujitsu Technology Solutions. Educational background includes a Bachelor of Arts in Ethnic Studies from the University of California, Berkeley, and studies at Foothill College.