Andrew OConnor is an experienced technology professional with a strong background in technical operations and support. Currently serving as Senior Manager of Technical Operations and Interim Director of Corporate Technology at Scooter's Coffee, Andrew has also held roles such as Service Desk Manager. Prior experience includes Technical Support Manager at QuikServe Solutions and ownership of Uptown Bounce. Andrew's earlier positions include Exp IT Support Analyst at WPS Health Insurance and Technical Lead at BidPal, alongside supporting LinkedIn's Omaha office as a System Support Analyst. Additional experience includes Desktop Support at Northrop Grumman Corporation and serving as an Information Technology Specialist in the United States Army Reserve. Andrew holds a Bachelor's degree in Business Administration and Management from Bellevue University and has obtained an ITIL® Foundation Certificate in IT Service Management.
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