Tanisha Hockaday

Tanisha Hockaday has extensive experience in account management and human resources, currently serving as an Account Manager and Marketing Specialist at Bowen, Miclette & Britt Insurance Agency, LLC since May 2015. In this role, Tanisha specializes in PEO/HRIS marketing, prepares detailed proposal presentations, and manages client relationships to ensure retention and satisfaction. Previous positions include serving as a CSO Medicaid Operations Supervisor at Aetna, where Tanisha managed a diverse team to meet KPIs, and as an HR Support Manager at Stewart Title, overseeing HR customer service for over 5,000 employees. Additionally, Tanisha held roles at Mercer as a Participant Services Supervisor and at Group Health Cooperative as a Senior Benefits Specialist II, focusing on team development and customer satisfaction.