Cherry Fung

Cherry Fung is an experienced professional in customer service management and solutions, currently serving as the Manager of Customer Service at Bowtie Life Insurance Company since June 2020, and previously held the title of Assistant Customer Success Manager. Prior to Bowtie, Cherry worked as a Customer Solutions Specialist and Acting Customer Solutions Lead at Neat, where responsibilities included managing customer complaints, implementing training programs, and enhancing efficiency through CRM system migrations. Cherry's career also includes roles such as Client Relationship and Administrative Executive at Wing Tat Jewelry Limited, Premium Travel Executive at American Express TLS Limited, and Customer Service Officer at Cathay Pacific, highlighting a strong background in client relations and administrative support across various industries.