Decora Smith

DeCora Smith has a diverse work experience spanning over two decades. DeCora most recently served as the Response Call Center Director at Planned Parenthood Mar Monte, where they oversaw a wide range of reproductive and general health services. Prior to that, they worked as a Site Director at the Boys and Girls Clubs of America, where they were responsible for the overall daily operations of the organization. DeCora also has experience in call center operations, having worked as a Call Center Consultant at Smith and Associates Consulting, where they evaluated and improved call center efficiency and performance. DeCora also served as a Call Center Manager at Patterson Veterinary, where they managed personnel and customer service functions. Earlier in their career, DeCora worked as the Assistant VP of Remote Retail Delivery at TDECU, where they supervised call center staff and facilitated various initiatives. DeCora also held positions as a Call Center Supervisor at Nextel Telecommunications and as a Site Director at West Telemarketing, where they managed company policies, procedures, and personnel.

DeCora Smith attended the University of South Alabama from 2004 to 2008, where they studied Business Administration and Management, General. In addition, they also attended the Whiddon College of Medicine at the University of South Alabama from 2003 to 2005, focusing on Business Administration and Management, General. DeCora also obtained a certification in 29% Spanish Fluency from Duolingo in July 2017. DeCora also holds a certification in 10% Spanish Fluency from Duolingo, although the specific details of when they obtained it are not available. Lastly, DeCora has a certification in Six Sigma from Six Sigma Certification, but the specific time of acquisition is unknown.